Healthcare providers face increasing pressure to deliver efficient, high-quality care while managing complex administrative tasks. Patient management software has emerged as a critical solution for modern healthcare delivery, helping organizations streamline operations and improve patient care coordination.
This comprehensive guide explores current patient management solutions, essential features, and key considerations for healthcare providers. Whether managing a small clinic or large hospital network, understanding these tools is crucial for making informed technology decisions.
What is Patient Management Software?
Patient Management Software is a digital healthcare solution that helps medical providers organize and optimize patient care. This technology streamlines clinical workflows, manages patient records, and coordinates care delivery.
Key Components:
- Electronic Health Records (EHR) integration
- Appointment scheduling
- Patient portal access
- Care plan management
- Billing and insurance processing
- Treatment tracking
- Patient communication tools
Benefits:
- Reduced administrative burden
- Improved patient care coordination
- Better clinical documentation
- Enhanced patient engagement
- Streamlined billing processes
- Data-driven decision making
- Regulatory compliance
Medical practices using patient management software report up to 30% reduction in administrative time and 25% improvement in patient satisfaction scores. The software ensures HIPAA compliance while facilitating efficient healthcare delivery across various medical settings.
10 Best Patient Management Software in 2024
1.Epic
Source: Adopted from Epic.
Epic is an enterprise-level solution developed by Epic Systems Corporation. This platform serves large healthcare organizations and hospital networks, offering comprehensive patient care coordination integrated with Epic’s EHR system. The software emphasizes data-driven care management and population health analytics.
- Base pricing: From $200/provider/month
- Target: Large healthcare systems
Epic Care Manager offers comprehensive patient care coordination through its MyChart patient portal. The system features real-time care gap identification, risk stratification, and automated patient outreach. Care teams can create and manage customized care plans, track outcomes, and coordinate across departments.
Key capabilities include:
- Population health analytics with risk scoring
- Integrated telehealth solutions
- Care plan automation and tracking
- Patient engagement tools
- Quality measure reporting
- Mobile access for providers
2.Athenahealth
Source: Adopted from Athenahealth
Athenahealth’s platform combines revenue cycle management with patient care coordination. Designed for mid-sized practices, it offers cloud-based solutions that focus on improving practice efficiency and financial performance while maintaining quality patient care.
- Pricing: 2-7% of collections
- Target: Mid-sized practices
Athenahealth combines care management with revenue cycle optimization. Their platform features automated patient outreach, care gap analysis, and population health management tools.
Notable features:
- Automated appointment reminders
- Custom care pathways
- Claims management integration
- Patient engagement portal
- Quality reporting dashboard
- Mobile app for providers
3.CareCloud Health
Source: Adopted from Athenahealth
CareCloud delivers modern, AI-enhanced care management solutions. Built for smaller practices seeking advanced technology, the platform emphasizes user experience and mobile accessibility while providing comprehensive practice management tools.
- Pricing: $349/provider/month
- Target: Small to medium practices
CareCloud Health delivers AI-powered care management through their cloud-based platform. The system excels in patient engagement and workflow automation with advanced analytics capabilities.
Key features:
- AI-driven care gap identification
- Automated care plan generation
- Real-time patient risk scoring
- Patient engagement portal
- Mobile-optimized interface
- Custom reporting tools
- Telehealth integration
4.eClinicalWorks
Source: Adopted from eClinicalWorks
ClinicalWorks specializes in population health management and care coordination for ACOs and large group practices. The platform integrates telehealth capabilities with comprehensive care management tools, focusing on value-based care delivery.
- Pricing: Custom quotes
- Target: ACOs and large groups
eClinicalWorks focuses on population health management and care coordination. Their platform includes advanced analytics for identifying high-risk patients and managing care transitions.
Standout capabilities:
- Population health analytics
- Built-in telehealth platform
- Care transition management
- Risk stratification tools
- Patient engagement suite
- Quality measure tracking
- Automated outreach campaigns
5.NextGen
Source: Adopted from NextGen
NextGen’s Care Management Suite caters to specialty practices with customizable workflows and specialty-specific templates. The platform provides robust documentation tools and practice management features designed for specialized medical care delivery.
- Pricing: Starting $500/provider/month
- Target: Specialty practices
NextGen offers specialty-specific templates and workflows designed for various medical specialties. Their platform emphasizes customization and specialty-specific care protocols.
Core features:
- Specialty-specific templates
- Customizable care protocols
- Integrated scheduling
- Patient portal
- Clinical decision support
- Document management
- Quality reporting tools
6.OracleHealth
Source: Adopted from Oracle
Oracle Health (formerly Cerner) provides enterprise healthcare solutions with advanced AI and machine learning capabilities. The platform offers comprehensive clinical workflows, population health management, and advanced analytics designed for large healthcare networks and academic medical centers.
- Pricing: Enterprise custom quotes
- Target: Large healthcare networks
Cerner PowerChart provides enterprise-level care management with advanced predictive analytics and comprehensive integration capabilities.
Essential features:
- Enterprise-scale capabilities
- Advanced analytics and AI integration
- Comprehensive clinical workflows
- Strong interoperability features
7.Meditech
Source: Adopted from Meditech
Meditech focuses on community hospitals with its mobile-first approach. The platform emphasizes interoperability and efficient workflow management while maintaining competitive pricing for medium-sized healthcare organizations.
- Pricing: Volume-based
- Target: Community hospitals
Meditech Expanse offers a mobile-first approach to care management with strong interoperability features and user-friendly interfaces.
Key capabilities:
- Mobile-optimized workflow
- Interoperability tools
- Patient engagement portal
- Care coordination dashboard
- Quality metrics tracking
- Virtual care integration
- Population health analytics
8.DrChrono
Source: Adopted from DrChrono
DrChrono pioneered iPad-based healthcare management, offering mobile-optimized workflows for small to mid-sized practices. The platform provides integrated practice management and patient engagement tools in a modern, user-friendly interface.
- Pricing: $199-$499/provider/month
- Target: Small to mid-sized practices
DrChrono specializes in iPad-optimized workflows with strong patient engagement features and automated care coordination tools.
Main features:
- iPad-native platform
- Automated patient outreach
- Custom care protocols
- Telehealth integration
- Practice analytics
- E-prescribing
- Patient self-scheduling
9.Veradigm
Source: Adopted from Veradigm
Veradigm offers a comprehensive healthcare platform focusing on data-driven insights and value-based care. The system combines clinical, financial, and operational capabilities with advanced analytics, serving multi-specialty practices and healthcare organizations.
- Pricing: Custom enterprise pricing
- Target: Multi-location practices
Veradigm focuses on social determinants tracking and comprehensive care coordination across multiple locations.
Distinguished features:
- Social determinants tracking
- Multi-location coordination
- Care gap analysis
- Population health tools
- Patient engagement suite
- Quality reporting
- Risk stratification
10.Practice Fusion
Source: Adopted from Practice Fusion
- Pricing: $149/provider/month
- Target: Small practices
Practice Fusion provides essential care management features in an affordable package for smaller medical practices. The platform includes a free patient portal, e-prescribing capabilities, and basic care planning tools. Notable features include appointment scheduling, clinical decision support, quality measure reporting, and secure patient messaging. The system offers standard EHR integration and basic analytics suitable for practices transitioning to digital care management.
Core features:
- Patient portal
- E-prescribing
- Appointment management
- Basic care planning
- Quality reporting
- Patient messaging
- Clinical decision support
Support includes online knowledge base access and standard phone support, with implementation guidance provided through virtual training sessions.